TECHNICAL WRITING/DOCUMENTATION
calypso technology
Challenge
Provide step-by-step instruction to clients for new derivatives trading software.
Solution
Develop user guides, help-files and release notes.
How I Helped
Collaborated with product managers, software engineers and other SMEs to develop new content and update existing content with latest changes to the software. Maintaining the voice and brand identity throughout all user-facing communications.
nexb dejacode
Upgraded and enhanced their corporate website copy. Collaborated with the Product Manager to develop content and provide feedback on improving site navigation. Maintaining the voice and brand identity throughout all user-facing communications.